Privacy Policy

Effective Date: August 11, 2026
Last Updated: August 11, 2026

Welcome to The Veriq (“The Veriq”, “we”, “our”, or “us”). We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, share, and safeguard your personal information when you visit theveriq.com, create an account, place an order, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information
  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
Order Information
  • Products Purchased
  • Order Number
  • Order Value
  • Payment Status
  • Delivery Details
Technical Information
  • IP Address
  • Browser Type
  • Device Information
  • Cookies and similar tracking technologies
Payment Information

All payments are processed through secure third-party payment gateways. The Veriq does not store sensitive payment details such as debit/credit card numbers, CVV, UPI PINs, net banking credentials, or any similar financial authentication data.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and confirm orders
  • To facilitate product delivery
  • To provide customer support services
  • To manage returns, exchanges, warranty claims, and store credits
  • To detect and prevent fraud or unauthorized activity
  • To improve our products, services, and user experience
  • To enhance website performance and functionality
  • To send important transactional updates
  • To comply with applicable legal and regulatory requirements

3. Cookies & Tracking Technologies

The Veriq uses cookies and similar technologies to:

  • Improve website functionality and performance
  • Remember user preferences
  • Analyse visitor behaviour and engagement
  • Monitor website traffic and usage patterns
  • Enhance overall customer experience

We may also use third-party tools such as Google Analytics, Meta Pixel, or similar services for analytics and advertising performance measurement.

You may disable cookies through your browser settings; however, certain features of the website may not function as intended.

4. How We Share Your Information

We do not sell your personal information under any circumstances.

We may share your information only with trusted third-party service providers, including:

  • Payment gateway providers
  • Shipping and logistics partners
  • Technology and infrastructure service providers
  • Analytics and performanc
  • e monitoring providers
  • Government or regulatory authorities, where required by law

These third parties are provided only with the information necessary to perform their designated services.

5. Data Security

The Veriq implements reasonable technical, administrative, and organisational security measures to protect your personal information.

While we take appropriate steps to safeguard your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil orders and provide services
  • Offer customer support
  • Process returns, warranties, and claims
  • Maintain business and financial records
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce agreements

7. Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information
  • Correct or update inaccurate data
  • Request deletion of your personal information, where legally permissible

To exercise these rights, please contact us at:

“support@theveriq.com”

8. Third-Party Services

Our website may contain links to third-party websites or services.

The Veriq is not responsible for the privacy practices, content, or security of such third-party platforms. We encourage users to review their respective privacy policies.

9. Children’s Privacy

Our website and services are intended for individuals aged 18 years and above.

We do not knowingly collect personal information from minors.

10. Marketing Communication

The Veriq does not currently operate a newsletter subscription service.

However, we may send essential service-related communications, including:

  • Order confirmations
  • Shipping updates
  • Delivery notifications
  • Return or warranty updates

If promotional communications are introduced in the future, users will be provided with appropriate opt-out options.

11. Policy Updates

The Veriq reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated “Last Updated” date.

Continued use of the website after such updates constitutes acceptance of the revised Privacy Policy.

12. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:

The Veriq

Website: theveriq.com
General Support: “support@theveriq.com” 
Warranty & Claims: “claims@theveriq.com” 
Phone: +91 7827790148

Business Address:
New Delhi – 110044, India

Privacy Commitment

At The Veriq, we are committed to handling your personal information with the highest standards of security, responsibility, and transparency. Our goal is to ensure a safe, reliable, and trustworthy experience for every user.